Scale Customer Support Without Slowing Product Velocity
Automate onboarding, support, and account workflows while delivering accurate, contextual answers across the customer lifecycle.
Reimagining Customer Support for Modern Technology & SaaS
Product Onboarding & Activation
Guide users through setup, configuration, and first-time use—reducing time-to-value and drop-offs.
Technical Support & Troubleshooting
Resolve issues by referencing documentation, logs, and system state—providing precise, actionable responses.
Subscription, Billing & Plan Management
Handle upgrades, downgrades, renewals, invoices, and payment issues seamlessly.
Account & Access Management
Automate role changes, permissions, SSO issues, and security-related queries.
Feature Discovery & Adoption
Recommend relevant features, workflows, and best practices based on user behavior and plan.
Single Unified Platform for all your CX Needs
Ideate
Identify high-impact use cases across onboarding, product support, billing, renewals, and expansion — improving activation and reducing churn.
Build
Design AI workflows in simple natural language, connect to CRM, ticketing, product, and billing systems via APIs, and define clear guardrails for reliable deployment.
Scale
Deploy across customer segments and global markets while increasing automation without expanding support teams.
